1. Our commitment

Muselink.app respects the intellectual property rights of creators and rights holders, and expects users to do the same. Uploading content you do not own or have rights to is prohibited by our Terms of Service. We respond to copyright infringement notices as described on this page, remove or disable access to infringing material when we become aware of it, and terminate the accounts of repeat infringers.

In addition to responding to notices, Muselink.app proactively screens uploads using automated audio recognition (ACRCloud and on-device recognition) to detect and reject known copyrighted recordings before they are published. Automated screening is not perfect, so this notice process exists for anything it misses.

2. Submitting a copyright infringement notice

If you believe content on the Service infringes a copyright you own or are authorized to enforce, send a written notice to our designated agent (section 3). For notices under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)), your notice must include:

a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works are covered by one notice);
identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it (for example: the username, track title, and a link or screenshot from within the app);
your contact information (name, address, telephone number, and email address);
a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
a statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

On receiving a valid notice we will remove or disable access to the identified material promptly, notify the user who posted it, and record the strike under our repeat-infringer policy (section 5).

3. Designated agent

[DMCA AGENT NAME]
[STREET ADDRESS], [POSTAL CODE / CITY], Norway
Email: copyright@muselink.app

Notices sent to support@muselink.app with the subject line “Copyright notice” are also accepted and forwarded to the agent.

4. Counter-notices

If your content was removed following a copyright notice and you believe the removal was a mistake or misidentification, you may send a written counter-notice to the designated agent (section 3) including:

your physical or electronic signature;
identification of the material that was removed and the location where it appeared before removal;
a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of a mistake or misidentification;
your name, address, and telephone number, and a statement that you consent to the jurisdiction of the courts for your address (for U.S. addresses, the federal district court for your judicial district; for addresses outside the U.S., a U.S. judicial district in which Muselink.app may be found), and that you will accept service of process from the person who provided the original notice or their agent.

After receiving a valid counter-notice, we will forward it to the original complainant. If they do not inform us within 10–14 business days that they have filed a court action seeking to restrain the alleged infringement, we may restore the removed material.

5. Repeat-infringer policy

Muselink.app terminates, in appropriate circumstances, the accounts of users who are repeat infringers. Each substantiated infringement (a valid notice not overcome by a counter-notice, or a confirmed automated-screening match that was manually reviewed) counts as a strike. Accounts that accumulate repeated strikes are terminated, and egregious cases (for example, wholesale uploading of commercial catalogs) may be terminated on the first offense.

6. Notice and action for EU/EEA users

If you are in the EU/EEA, you may also submit a notice under this section for content you consider illegal (including copyright infringement). Your notice should explain why you consider the content infringing, identify its exact location in the Service, include your name and email address (unless the notice concerns certain serious offenses, where anonymity is protected), and include a statement of your good-faith belief that the information in the notice is accurate and complete.

We will confirm receipt, act on valid notices diligently and without undue delay, and inform both the notifier and the affected user of the decision and the reasons for it. If your content was removed and you disagree, you can reply to the decision email to have the decision reviewed.

7. Misrepresentation

Submitting false or bad-faith notices has consequences. Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages (including costs and attorneys’ fees) incurred by the alleged infringer, the copyright owner, or the service provider. Repeatedly submitting abusive notices may also lead to us disregarding future notices from the sender to the extent permitted by law.

8. Contact

Questions about this policy: support@muselink.app

Copyright & Takedown Policy